I had the pleasure of meeting the wonderful Carer Support Team at Starfish Ward, Watford General Hospital. They are a team of volunteers who give up their time to support carers of children admitted to the ward/children's emergency.
A volunteer may sit with a child while a carer showers, help a carer compile questions for the consultant, provide information about the hospital, organise a translator or signpost any resources.
This was considered an 'outstanding practice' by the Care Quality Inspection.
Visit www.carersupportteam.org.uk if you'd like to volunteer or donate to this fantastic cause.